General Support 801·840·4200
Utah Communications Authority
Utah Communications Authority
Keeping Public Safety Connected
Urgent · 24/7 801·840·4216
Public Safety Service Request

Report a Radio or Coverage Issue

Tell us about radio performance, dead zones, or coverage problems on Utah's statewide public safety network. We'll route it to the right team.

Submit a non-emergency report Fields marked with * are required. We respond within three business days. For active outages, call the urgent line.
Step 1 of 4 — Contact

Your contact information

So we can follow up with you about this report.

Please enter your first name.
Please enter your last name.
Enter a valid email address.
Enter a valid 10-digit phone number.
Please select your agency.
Step 2 of 4 — Issue Details

Tell us about the issue

What happened, when, and where.

Please enter a short subject.
Include what happened, how often, and any patterns you've noticed.
Please describe the issue.
Select the date the issue occurred.
Select a valid date that isn't in the future.
Local Mountain Time
Please enter the time.
Please select a talk group.
Please select an option.
e.g. 40.7608, -111.8910
Please provide a location.
Step 3 of 4 — Technical Info

Technical information

If you have radio details, they help us diagnose faster. Most fields here are optional.

How to find signal strength & site number
Received Signal Strength Indicator
Received signal in decibels
Please select a brand.
Please select a model.
How to find radio ID / alias
Please enter your radio ID or alias.
How to find firmware version
Please select an option.
Step 4 of 4 — Review & Submit

Review & submit

Confirm the information below. Use the edit links to go back and change anything.

Contact information

Name
Reporting Agency
Email
Phone

Issue details

Subject
Description
Date
Time
Talk Group
Inside Building
Location (Lat/Lon)
Address / Mile Marker

Technical information

Site
Worked on legacy?
RSSI
dBm
Radio Brand
Radio Model
Serial Number
Radio ID / Alias
Firmware Version
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