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Report Radio/Coverage Issues
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1
Contact Info
2
Issue Details
3
Technical Info
4
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Contact Information
First Name
Last Name
Email Address
Phone Number
Reporting Agency
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Issue Details
Subject
Please describe the issue
Provide as much detail as possible
Date of Incident
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Time of Incident
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Talk Group
Were you inside a building when this occurred?
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Location (Decimal Degrees)
e.g. 40.7608° N, 111.8910° W
Street Address / Mile Marker
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Technical Information
Site That the Radio Was Attached To
How to find signal strength & site number
Received Signal Strength Indicator (RSSI)
Received Signal (dBm)
Radio Brand
Kenwood
L3Harris
Motorola
Unknown
Radio Model
Radio Serial Number
Radio ID / Alias
How to find radio ID/alias
Firmware Version
How to find firmware version
Did the radio work at this location on the legacy system?
Yes
No
N/A
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Review and Submit
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